Document Processing
Extract, classify, summarize, and route information from PDFs, forms, and uploaded files.
AI Consulting & Workflow Automation
Practical AI automation for the work your team does every day.
LightSide Lab builds secure AI workflows that process documents, eliminate repetitive administrative work, and connect the systems your business already uses.
No generic AI strategy decks. We identify a valuable workflow and help you implement it.
A typical workflow
Incoming email or document
A form, PDF, invoice, or message arrives as it normally would.
AI extraction and analysis
Key fields and content are read, classified, and structured.
Business rules
Your criteria, policies, and thresholds are applied consistently.
Human approval
A person reviews and confirms before anything is final.
Your existing systems
Results land in your CRM, database, or Microsoft 365 tools.
Sound familiar?
Your team is probably doing work that software should be doing.
Copying information from documents into another system
Reading and categorizing repetitive emails
Preparing the same reports and responses
Reviewing submissions against defined criteria
Searching across scattered files
Moving information between disconnected systems
Manually routing requests for approval
We turn these repetitive steps into reliable, AI-assisted workflows—while keeping your team in control.
What we build
What can LightSide Lab automate?
Email Operations
Categorize incoming messages, extract requests, draft responses, and assign follow-up work.
Internal Knowledge Search
Create a secure assistant that answers questions using your organization's own documents and policies.
Reviews and Assessments
Evaluate applications, submissions, or records against a consistent rubric, with human approval.
System Integration
Connect AI workflows to Microsoft 365, SQL Server, CRMs, APIs, and custom applications.
Reporting and Follow-Up
Turn meetings, case activity, or operational data into reports, tasks, alerts, and next steps.
Why it's different
More than a chatbot. A complete business workflow.
A dependable AI solution takes more than a model and a prompt. LightSide Lab handles the entire system around it.
"We use off-the-shelf automation where it works—and custom software where it matters."
User experience — interfaces your team will actually use
AI model integration — OpenAI, Anthropic, Azure AI, or a mix
Business rules — logic that reflects how your business works
Databases — structured storage for records and results
Authentication & permissions — the right access for the right people
Existing-system integration — Microsoft 365, SQL Server, CRMs, APIs
Human review — a person confirms what matters before it's final
Logging & auditability — a record of what happened and why
Deployment & support — running reliably, with someone accountable
Security & control
AI you can use without losing control of your data.
Role-based access
People see and do only what their role allows.
Human-in-the-loop approvals
Decisions that matter are confirmed by a person before they take effect.
Audit trails
A clear record of what the system did, when, and why.
Private organizational knowledge
Your documents and policies stay inside a system built for your organization.
Configurable data retention
You control how long information is stored and where.
Secure API integrations
Encrypted, permissioned connections to the systems you already run.
Flexible deployment
Cloud, private, or hybrid — matched to your security requirements.
No training on your data
When supported by the selected provider and configuration, your information is not used to train underlying models.
We design toward strong security and privacy practices for each engagement. Specific regulatory or compliance requirements should be reviewed with your own legal and compliance advisors.
How it works
Start with one workflow that matters.
1
Discover
We examine a repetitive or expensive process and identify the best automation opportunity.
2
Build
We create a focused pilot connected to your actual documents, rules, and systems.
3
Improve
We measure the result, refine the workflow, and expand only where it creates value.
Most relationships begin with an AI Workflow Assessment or a focused Automation Pilot.
Service offerings
Ways to work with LightSide Lab
Often the first step
AI Workflow Assessment
Map current processes, identify opportunities, review risks, and receive a prioritized implementation roadmap.
Discuss Your Project
Focused pilot
Automation Pilot
Implement one valuable workflow with defined users, inputs, outputs, integrations, and success measures.
Discuss Your Project
Built to fit
Custom AI Systems
Build secure internal assistants, document-processing applications, review tools, and integrated operational workflows.
Discuss Your Project
Ongoing
Ongoing AI Support
Monitoring, improvements, additional workflows, model updates, and technical support.
Discuss Your Project
Who's behind it
Experienced software engineering for the AI era.
LightSide Lab is led by a senior software engineer with more than 20 years of experience building dependable business applications. We combine modern AI capabilities with the engineering disciplines required for production software: security, databases, integrations, testing, deployment, and long-term support.
Detailed case studies — coming soon
Specific engagement metrics (hours saved, volume processed, turnaround time) will be added here as pilot projects are completed. We don't publish placeholder statistics.
Client feedback
What clients say
"In one meeting, I was able to communicate what I needed, and LightSide Lab had already grasped and understood most of it from my spec document. They also went a bit beyond my requirements by thinking through some cases I had not accounted for. They delivered on time, and the product works as designed."
Lenny Rabin
CEO, Brown Boots
"Working with Derek at LightSide Lab has been a masterclass in professionalism, execution, and clear communication. He doesn't just build custom CRM solutions — he anticipates needs, eliminates friction, and delivers results that make my business sharper and more efficient."
Elliott Erbe
Owner / Territory Mgr, Utility Sales Associates
What is the most repetitive workflow in your business?
Bring us a process involving documents, email, spreadsheets, approvals, or disconnected systems. We'll help determine whether AI can make it faster and more reliable.
Or email info@lightsidelab.com